Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address
• Academic Information: School, level, program of study, academic records (for volunteers)
• Volunteer Application Details: Motivation statements, experience, availability, team preferences
• Communication Preferences: Newsletter subscriptions, contact preferences
• Payment Information: For donations and partnerships (processed securely through third-party payment processors)
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited

How We Use Your Information

We use the information we collect to:

• Process and evaluate volunteer applications
• Communicate with you about our programs, events, and opportunities
• Send newsletters, updates, and promotional materials (with your consent)
• Process donations and manage partnership relationships
• Improve our services, website, and user experience
• Comply with legal obligations and respond to legal requests
• Protect the rights, property, or safety of Akomapa, our users, or others

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with operations (e.g., email services, payment processing, website hosting)
• Partner Institutions: Universities and healthcare organizations we collaborate with for volunteer programs
• Legal Authorities: When required by law, court order, or to protect our rights and safety
• With Your Consent: In any other situation where you have provided explicit consent

All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to Akomapa.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view or use personal information
• Secure payment processing through certified third-party providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and operational requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at akomapahealth@gmail.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.